Tech Skills

  • User Experience Design
  • User Interaction Design
  • User Testing
  • Core User Identification
  • Personas
  • Balsamiq
  • Adobe XD
  • Wireframing
  • StoryBoarding
  • HTML/CSS
  • Secure SDLC

Projects

PatientSite Mobile Redesign

Graduate Course Final Project | Winter 2018

  • Identified core user base and designed relevant personas for a potential PatientSite Mobile App.

  • Developed user stories to better target common user pain-points.

  • Rapidly iterated UX mockups to simplify critical user decisions. Built out storyboards displaying app appropriate user flows.

  • Extensively tested mockups with patients to gain feedback on core design issues.

  • Presented final version of the UX package to client and provided insight on future application development.

 

USCIS.Gov Website Redesign

Undergraduate Course Final Project | Spring 2018

  • Communicated with a diverse user base and used feedback to streamline key site interactions.
  • Redesigned immigration application features to accommodate for a broader spectrum of user goals.
  • Restructured the site's information architecture to encourage meaningful experiences and promote site usability.
  • Developed user journeys and user flows.
  • Created branding profiles to unify website design.

Experience

Apprenticeship

Lewtak Pipe Organ Builders, Inc.

Mocksville, NC | 2010 - 2017

  • Quick learner: worked hand-in-hand with various craftsmen to create bespoke products catered to precise customer specifications.

  • Customer facing: worked across 6 client sites in the US and Europe, individually managing the assigned delivery of each client’s unique project requirements.

  • Forward thinking: assisted with on-site planning and ad hoc problem resolution, contributing to project success and preventing work backlog.

  • Problem solver: was entrusted to build out end-to-end laser cutting workflow using state of the art machinery, resulting in saved cost and labor.


Education

Bachelor Of Liberal Arts (Sciences) | Minor - Government

Harvard University, Cambridge, MA, 2018