Tech Skills
- User Experience Design
- User Interaction Design
- User Testing
- Core User Identification
- Personas
- Balsamiq
- Adobe XD
- Wireframing
- StoryBoarding
- HTML/CSS
- Secure SDLC
Projects
PatientSite Mobile Redesign
Graduate Course Final Project | Winter 2018
Identified core user base and designed relevant personas for a potential PatientSite Mobile App.
Developed user stories to better target common user pain-points.
Rapidly iterated UX mockups to simplify critical user decisions. Built out storyboards displaying app appropriate user flows.
Extensively tested mockups with patients to gain feedback on core design issues.
Presented final version of the UX package to client and provided insight on future application development.
USCIS.Gov Website Redesign
Undergraduate Course Final Project | Spring 2018
- Communicated with a diverse user base and used feedback to streamline key site interactions.
- Redesigned immigration application features to accommodate for a broader spectrum of user goals.
- Restructured the site's information architecture to encourage meaningful experiences and promote site usability.
- Developed user journeys and user flows.
- Created branding profiles to unify website design.
Experience
Apprenticeship
Lewtak Pipe Organ Builders, Inc.
Mocksville, NC | 2010 - 2017
Quick learner: worked hand-in-hand with various craftsmen to create bespoke products catered to precise customer specifications.
Customer facing: worked across 6 client sites in the US and Europe, individually managing the assigned delivery of each client’s unique project requirements.
Forward thinking: assisted with on-site planning and ad hoc problem resolution, contributing to project success and preventing work backlog.
Problem solver: was entrusted to build out end-to-end laser cutting workflow using state of the art machinery, resulting in saved cost and labor.
Education
Bachelor Of Liberal Arts (Sciences) | Minor - Government
Harvard University, Cambridge, MA, 2018